As part of your new Envato Hosted account, we are happy to offer Hosted Theme setup & configuration assistance to help you get going on a great looking site. Hosted Themes are themes offering the Envato Hosted service, and which you selected upon signup.
Please review the following for details on what we can and can't do: Hosted Theme Customization Terms of Service
To request help from Hosted Theme Support:
A: Click the ? Support button in your WordPress admin OR
B: Click the Get Help button at the bottom of this page OR
C: Go to your Hosted Dashboard https://build.envatohostedservices.com/ and click Support > New Ticket and choose WordPress Theme Support