We do all the boring, technical things like install WordPress, setup your selected theme, store daily backups, security monitoring, and manage WordPress core updates. And we also offer extended support for your theme that no other host provides.
How can we help?
New to Envato Hosted?
Below are answers to some common questions we receive about Envato Hosted:
Beyond the world-class support you can expect from our infrastructure team behind the scenes, we offer advanced support for WordPress and your theme by veteran WordPress designers and developers. View our full support scope here.
Our AWS architecture is expressly designed to maximize security and performance. This includes intrusion prevention, distributed denial of service (DDoS) protection, and much more. In addition, your site is completely backed up on a daily basis, so you know that all of your data is secure. For added security against WordPress hacks, we can assist you in setting up Wordfence Security. Learn more about backups here.
Yes! When you choose a website design, your theme will be installed with the specific design, i.e. demo content, you have selected. If you start your Hosted subscription via ThemeForest instead, you will be able to select a design at checkout, or, if that option is not available for your theme, you can import your chosen design once your site has been provisioned. As always, our support team can help you through the process.
Yes, you will have SFTP access to your site. As this is a managed WordPress service, we do not allow direct access to PHP configurations or your database. Learn more about SFTP here.
Yep! Each plan includes a free SSL certificate which you can activate with the click of a button. Easy!
We handle automatic updates of WordPress. Most themes and plugins we offer include update notifications that allow you to update easily via the theme panel or Envato Market admin page. Of course, if you ever need assistance, we're here to help!
Most of the themes offered on Envato Hosted include extensive customization options such as colors, fonts, header layouts and post options in addition to advanced layout builders such as Visual Composer or similar builders. If you have questions about whether a specific change is possible, we're happy to research that for you or advise you on the best theme for your business goals and skill level.
We do give you full admin control over WordPress and your themes and plugins. However, we strongly advise you not to directly edit your theme or plugin files, or you risk adverse effects to your site and void any theme support we can provide. If you will require custom development for your site, we recommend using a child theme.
You may add any domain name to your Envato Hosted account. If you haven't registered it yet and our domain register tool is not accepting your domain extension, you may register your domain at a neutral registrar such as namecheap.com and simply point your domain to Envato. Learn more about DNS
Envato Hosted is exclusively a Managed WordPress host and does not host email inboxes. Most domain registrars include free email, or you may setup email for your domain at a service such as Google's GSuite, ZOHO, or similar. Learn more about email routing from WordPress to your domain.
Quick Guide to WordPress
- What is Envato Hosted?
- Envato Hosted: Getting Started With Your Account
- How Do I Login To WordPress or Reset My Password?
- How to Add or Transfer a Domain to Your Envato Hosted Account
- How to Setup Email for Your Domain
- How Do I Setup SSL or https For My Site?
- How to Upgrade Your Hosted Theme Package to Annual
- How to Manage Your Backups or Restore Your Site
- How to Update Your Theme
- Plugin asking for registration or update - How Do I Activate My Bundled Plugins?
- How to Set Your WordPress Homepage
- WordPress: How to Setup Navigation Menus
- My WordPress Site is Slow - How Do I Speed Up Page Loading?